Lifetime Warranty on Windshield Replacements & Repairs
How It Works
1Contact the store where the service was rendered.
2Show proof of purchase such as your original work order, or invoice.
3A manager will review and process reimbursement upon approval.
What Does The Warranty Cover?
Auto Glass Now provides a Lifetime Warranty against leaks, molding issues, and glass defects. We use high-quality OEE glass approved by the insurance industry, and our expert installation meets top safety standards. If our original work needs adjustment or repair, we’ll fix it for free as long as you own or lease the vehicle.
Warranty Limitations: Auto glass damage resulting from vehicle collision, auto theft, vandalism, owner negligence and natural disaster is specifically excluded from our auto glass repair and replacement warranty.
Have Questions? We Can Help.
What does the Auto Glass Now warranty cover?
Our warranty covers defects in workmanship/materials for as long as you own your vehicle*. Any related warranty inquiry should be reported immediately to Auto Glass Now upon discovery. Some situations may vary. Your local Auto Glass Now representative can answer any warranty-related questions you may have and confirm official coverage.
*Trucks with sliding back glass is warrantied against defect in the materials used and workmanship, one year from the date of installation.
*Some conditions apply, see details in store.
What should I do if I have an issue after service?
Please contact the original store you had your work completed at. The store’s information can be found at the top or your original invoice. You can also create an account and submit a warranty inquiry online through our self-service portal.
What do I need to provide when calling or submitting a warranty claim?
Customer must provide a copy of the original invoice, and any photos to document damages to the vehicle. Photo identification may be required at the time of the appointment, as the warranty does not transfer with the sale of a vehicle
What does the Auto Glass Now warranty exclude?
The warranty excludes damage resulting from vandalism, theft, subsequent accident, negligent conduct, acts of God, rock chips, or any other issues not related to defects in materials and workmanship. The warranty also excludes failure due to not following Auto Glass Now’s Post installation instructions and care and glass or parts supplied by the customer.
How are warranties handled for chip repairs?
Chip repairs do not make the damage disappear; some small defects may still be visible, and the damage may spread post-repair. If this happens, the cost of the repair will be deducted from a total replacement, should the vehicle be brought back to Auto Glass Now via a warranty inquiry. Replacement of glass as the result of a chip repair is not included in the warranty.