Windshield Replacement & Repair on Morris Ave

Service tech was polite, on time, and did a great job. Can’t ask for more than that!

Great communication, fast response, good prices, and fast work. Would recommend!

Excellent excellent service

Very professional, prompt, neat and meticulous work.

Great service. Technician Brandon was on time, professional, and communicated clearly the work to be done.

After waiting a few months to write this review, I am happy with the price point and the quality of work thus far, but there are things that almost drove me away from the start, and other things I did not enjoy about the service. I visited this location in person and it looked like it had just been ransacked. Nobody at the desk, no cars in the parking lot, trash everywhere, what looked like either customer documents or internal documents out in plain view on the front desk spread all over, and a dog sleeping in a cot in the garage area. I truly thought the place had just been robbed and the door left open and was about to call the business number or the police until somebody just showed up from the back after about 5 minutes of me just standing there yelling "hello!?". I was very turned off at this point but stayed after I got a quote at about half the price of Safelite including calibration of safety equipment. I was surprised to hear that they would come to me, which was convenient, but in reality, it would be much better if they could just do the work in their garage because with no temperature control, they had to run the car with heat on blast for an hour and a half, and I personally prefer not to idle my car at all. The second issue, was that my quoted price was not emailed or put in writing anywhere and they tried to jerk me around with the price after the work was completed. After 3 phone calls and three different quotes, we finally settled on a very reasonable price. Regardless I would have preferred to avoid all that. It was the same reason I turned away Safelite in the first place, for playing these games. The back and forth on price started because apparently there were codes on the computer scanner related to the safety equipment that for liability reasons, could not be cleared by the technician. Therefore, I would have to recalibrate through my dealer on my own, and my price was amended to reflect glass replacement only. The final thing I noticed is that the new glass reflects much more of the car's interior in the daytime, and that took some getting used to.