Get the service you need and pay for it over time!
At Auto Glass Now we understand that auto glass repairs are entirely unplanned and can sometimes break the budget. We are here to offer you a quick and convenient way of having the services you need rendered without breaking the bank!
With our Buy Now, Pay Later options you can get the service you need without having to worry about the cost. You can pay for your purchase over 4 installments!
Fast & Simple
Just a few easy steps and you can be on your way quickly!
Here’s How ZIP Works!
Have your auto glass service rendered by one of our store locations.
Scan the Zip QR Code with your phone.
Open the Zip App and create your profile in minutes.
Select ZIP as your payment form. The first 25% of your invoice total will be charged at the time of purchase.
Pay later! We split your purchase amount into 3 easy payments spread over 6 weeks
We are here to help you get back on the road quickly, safely, and, most importantly, stress-free!
Ask our auto glass experts how you can get started today!
What is Zip?
Zip is a payment platform that gives shoppers the choice to pay for their purchases via 4 simple installments using a credit or debit card. Zip automatically splits the purchase amount into 4 payments, every 2 weeks — empowering you to buy now, and pay over time.
What information does Zip ask for?
Zip requires your name, address, date of birth, a US mobile number, and either a debit or credit card for sign up. Instead of having a traditional username and password, Zip requires a mobile phone number and text message verification.
Who can use Zip?
In order to have an account with Zip, you must:
- Live in the US
- Be at least 18 years old
- Have a valid and verifiable mobile number
- Use a credit or debit card to make a purchase
How do I sign up?
You can sign up during the checkout process. For the initial sign up Zip will just need your date of birth, a mobile number, and either a debit or credit card. You'll receive a quick decision!
How can I check my Zip order or account?
Will I be notified before I am charged for an installment?
Zip notifies customers with payment reminders via SMS and email before each payment is due.
When is my first payment due?
Your first installment of 25% of the purchase price is due at the time of checkout. The remaining 3 installments will be billed automatically, every 2 weeks.
Can I pay off my installments early?
What if I have trouble paying?
It’s important to notify Zip to avoid a late fee if your payment method is not up to date. Payments are automatic, however, Zip charges late fees in certain instances, such as if your payment cannot be processed because your debit card account has insufficient funds or your credit card is no longer valid. For more information on late fees, please see Zip’s help page.
If your payment is denied in error, you can contact Zip Support by chatting with an associate at https://help.us.zip.co/hc/en-us/requests/new.
How do I update my credit card on file with Zip?
After your first purchase, Zip will use your card on file as a default for all other purchases. If you need to change your payment method for existing orders or add a new card on file, you can do so from Zip’s customer portal or through the Zip app.
To update payment information via the Customer Portal, Log in to the Customer Portal athttps://customer.us.zip.co. Go to the "Orders Page" and click "View Order" for the order you would like to change. Click "Edit" next to the payment card, select the card you'd like to use, and click "Use this Card."
On the Zip app, choose “Account” in the bottom right of your screen, and then “Payment Methods”, where you can edit existing credit card information or add new payment methods as needed.
How do returns, refunds, and partial refunds work?
As soon as Zip is notified of the return, our customers are refunded the amount they’ve paid to date and Zip cancels all future payments. In the event of a partial refund, scheduled installments are reduced/cancelled first, and then paid installments are refunded.
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